Live

Against the period before

Instant wins, withdrawals and baskets

Profit by day card money less card fees, instant wins and boost / event extras

Card money by day

New players by day

Somebody's first-ever order.

Players in this range Spreadsheet

Tonight's games start one and the remote opens on your phone

Fire it now

A winner pops up and goes on the ticker

Players' chat

Loading...

A new draw

Yes, draw with one (they will win)

Check who is inSeal the draw

Sealing locks the list: a fingerprint of it is shown on stream before anything moves, and the winner can be checked by anyone afterwards.

Past draws

Bernie's Special Prize Split or Steal - tonight's game

Pub Darts the game on the stream PC - the PC works as normal too

Past results what the winners board on the games site shows

Pick winners by rank

For a free live-draw giveaway: tick the ranks, then download the list (first name, last name, email) or copy the names for the wheel. Each player once, by the rank they hold right now. Staff and anyone with no email are left out.

Select allClear all

Download customers (Excel)Copy names for the wheel

Players

Rank is not spend: a player can climb by playing for free. "Spent by card" is their real spend. Click a player for their XP in full and to correct it.

The ten ranks

XP: 10 per £1 spent by card (refunds come off) · daily check-in, the Oche Streak 5, 5, 10, 5, 15, 5, 30 (a missed day starts again) · head to head 5 to play, 5 more to win · daily challenge winner 100 · complete profile 25 (once). XP is not money and never changes anyone’s chances.

Try it on your own phone first

Make a test link and open it on your phone. The pop-ups come straight away, even while everything is switched off; say yes to alerts and that phone becomes a test phone you can send to. On an iPhone, add the shop to the home screen first, then open it from there.

Make a test link

Send an alert

Ready-made: We are live New competition Last chance Instant wins

0 / 80 title · 0 / 240 message

An alert to signed-in players or one player goes to whoever was signed in on that phone when they said yes. Never put anything private in an alert.

Send

Sent

Two-step sign-in

Signed-in devices

A phone or computer that has signed in stays signed in. Lost one, or someone saw the password? Sign out every other device (this one stays signed in), then change the password.

Sign out every other device Sign out on this device

Orders newest first; click one for its details

Competitions click one for its sales by day, top buyers and instant winners

LiveEndedAll

Who has bought lately all time; click a tile for the list

When people buy orders by day and hour, UK time

Read the next few now

Instant-win prize pools click a competition for each prize

LiveEndedAll

Prize values a prize with no £ in its name - give it a value once and it counts in every competition

Visits by day

Each code “came back” means ordered again on a later day; “back per £1” is their lifetime card spend for every £1 the code gave away

Each alert, pop-up, boost and event: the card money in the hours after it (alerts and site pop-ups: 24 hours; boosts and events: their run, up to 7 days) against the same hours a week before. Personal pop-ups: how many of the people sent one ordered within 7 days. A comparison, not proof - other things happen in the same hours. Staff and test phones are left out.

What each one brought in

To pay oldest first

Recently paid

To pay within 24 hours of the pop

Settings

Try it

A test bullseye flies on whatever page the link opens, for a signed-in account, every time it is opened in its two hours - so you can try it on a phone and a computer. Popping it says won, marked TEST - nothing is owed and it never counts, but who popped it is listed below.

Recent bullseyes

Facebook leaderboard

Points & prizes the figures on the website board

How it scores

Sales -

Site takeovers change the look of the whole website

Webhooks what RaffleX has sent

Stop every boostStops them all at once. Wins that already happened stay boosted.

Competitions live on the shop

Owed the extra each boosted win is owed - one payment per order

Finished boosts

Waiting on you late first - each says when it is due

Deadlines: a withdrawal or a boost extra within 24 hours, a prize posted within 3 days. A job clears itself when it is done on its own page.

Site-credit wins pay themselves into the player’s wallet. A physical prize stays on "To post" until you mark it posted here, or RaffleX marks it paid.

Referral settings

Referral rewards switched on

Only orders that come in on or after the start date earn anything. Leave it empty and switching on starts it from today.

Referral rules

Checked in this order - the first active rule an order fits is the one that pays. New Users: the customer’s first order. Recurring: every order. One Time: once per customer under that rule.

Add a rule

Affiliates’ own percentages

Replaces the rule’s affiliate % for these affiliates only.

Add an affiliate

Save changes

Referrals

Total rewards per affiliate

Rewards build up here as owed. Pay them (site credit in RaffleX, or a bank transfer), then Mark paid. Each affiliate signs in to their own portal with a password and an authenticator app: Make set-up link and send it to them.

Who referred whom

Link a customer by hand

Move them if they are already linked to someone else Link

Import from the old site

One customer per line: the affiliate’s email, then the customer’s email, separated by a comma. A first line naming the columns (e.g. "Affiliate Email, Customer Email") is fine. Or pick a CSV file.

Move customers already linked to someone else Import

Affiliate codes

Give an affiliate their own coupon code (make the same code in RaffleX first). A new customer who uses it is linked to that affiliate for good.

Add code

Import codes

One affiliate per line: their email and their code (either order). A first line naming the columns is fine.

Import codes

Payments made

Pay a withdrawal in RaffleX (Withdrawals). It clears from here when RaffleX says it is paid.

Payouts that failed sort it in RaffleX, then mark it dealt with

By competition type a competition’s main-prize cost and press Save

Fee rates used to estimate the fees above

Save the rates

Check these against your Cashflows and RaffleX invoices - the figures are only as right as the rates.

Start a Free Ticket Boost

Add a tier

Start the boost

Starting a new one closes the one running. The free tickets are added by hand in RaffleX when it closes - the sheet below says exactly who gets how many, and it shows on Today's jobs until it is done.

The sheet

Finished boosts

Set up a site event

Switch the event onPreview the look

Put the big numbers on the small prizes: a 10p win at x100 pays £9.90 more, a £500 win at x10 pays £4,500 more. The budget is a ceiling - when the extra paid out reaches it, the event ends by itself.

Owed the extra each charged win is owed - one payment per order

Past events

A new challenge Start again

Schedule itSave as a draft

One go per account: the clock starts when the player presses Start and is kept by HQ, and the right answer never reaches the shop until it closes. A player can play once they have placed an order of £1 or more. Staff can try it but never win.

Challenges

A new pop-up Start again

Quick starts:

Pop-ups

Send a duel to players on the site now

Send duelPick two at random

They get about a minute to say yes. The duel's room keeps score - taps, guesses and moves are judged by HQ, never taken from a phone.

Automatic duels

Save

Prize codes

-

Add codes

Leaderboard

Duels

Asked not to be invited

Test a duel against yourself, with the switch off

Make a test duel

Message everyone on the site now

A pop-up for everyone browsing right now - it reaches them within about half a minute. To message one signed-in player, use their row below.

Message everyone on now

Paid in the last hour

Personal pop-ups sent

Drifting regulars quiet for twice their own usual gap

RaffleX safer-play alerts an order took a player over the limits set in RaffleX

Spending limits players setting, changing or taking off their own limit

Safer play spending well above a player’s own normal

Abandoned baskets by day

Who left what newest first; tick the ones to remind

Facebook

Winner emails

The mailbox

Replies from players

Write an email

For contacting players only - not for marketing. Use this to email a player about their account, a win, an order, a payout or something they asked. Never for offers, promotions or newsletters.

Preview Send

Sent and waiting the newest 100